Your views needed on Leeds urgent treatment centres proposal

People in Leeds are being asked for their views on a proposal from NHS Leeds Clinical Commissioning Group (CCG) to establish five urgent treatment centres in Leeds.

The proposal for the urgent treatment centres has been based on national guidance from NHS England to address concerns around support available for people who need medical help quickly but who are not facing a severe (something that puts a person’s long-term health at risk) or life-threatening illness or injury.

The NHS refers to this as urgent care. Urgent care is care that someone feels they need that day but their illness or injury is not severe or life-threatening.

The CCG has been listening to the views of local people in recent years and the feedback suggests that people are not always clear who would be best placed to help them, or a loved one, when they’re not feeling well or have been injured. This is backed up by research undertaken nationally by NHS England.

Sue Robins, Director of Operational Delivery for NHS Leeds CCG, says: “We know that the way urgent care services are currently designed to help you are not always easy to understand or navigate. This can lead to a number of issues such as people not accessing care when they need it or people attending our busy accident and emergency departments when they could have been seen and treated elsewhere.

“This could include anything from cuts, minor injuries, bites or stings through to mild fevers, vomiting and diarrhoea etc. Our proposal would see five urgent treatment centres established in the city – three of these in community settings and two alongside the city’s A&E departments. People will be able to access the centres by either walking-in or, more conveniently, pre-booking an appointment through NHS 111.

“We feel that our proposals will help simplify the system for you when you have an urgent care need, but we need to hear your views so that we can develop the best possible service that most closely meets the needs of local people.”

The CCG is encouraging people to feedback their views by completing a survey, available online or in paper format. You can also attend one of the events the CCG has organised – please see below.

Read the proposals in full and have your say:

Formal events

The following events have been organised by the CCG, alongside a number of drop-in events throughout the 12 week period. To help with managing the events people are asked to book ahead.

  • 8 February 2019, 10am-12pm and 1.30-3.30pm, Leeds Society for Deaf and Blind, St Mary’s Street, Leeds LS9 7DP
  • 25 February 2019, 1.30-3.30pm, Old Fire Station, Gipton Approach, Leeds LS9 6NL
  • 4 March 2019, 10am-12pm and 1.30-3.30pm, Seacroft Recovery Hub, The Green, Leeds LS14 6JL
  • 8 March 2019, 10.30am-12.30pm, New Wortley Community Centre, 40 Tong Rd, Leeds LS12 1LZ
  • 13 March 2019, 10am-12pm, Carriageworks Theatre, 3 Millennium Square, Leeds LS2 3AD
  • 22 March 2019, 10am-12pm and 1.30-3.30pm, Hamara Centre, Tempest Road, Leeds LS11 6RD

If you’d like to come along to one of the above events you can either register online at or call us to book a place on 0113 843 5470

Drop-in events

In addition, a number of drop-in events will be held, including on evenings and weekends; these will be advertised on our social media channels – Facebook (NHS Leeds) and Twitter (@nhsleeds) and on this webpage.

At the drop-in sessions you will be able to chat with members of the NHS Leeds CCG team about the engagement as well as complete a survey or take a copy away.