NHS reminds Leeds residents to have their say on urgent treatment centres proposal

There is still time to have your say on urgent care services in Leeds.

Over 1,300 people in Leeds have already responded to a survey set up by NHS Leeds Clinical Commissioning Group (CCG) on their proposals to establish five urgent treatment centres in Leeds.

Now the CCG is reminding local people that they still have time to give their views with survey running until Monday 15 April.

As well as responding to the survey, people can come along to public events organised by the CCG, a total of nine were organised with the following three events still to come:

  • 13 March 2019, 10am-12pm, Carriageworks Theatre, 3 Millennium Square, Leeds LS2 3AD
  • 22 March 2019, 10am-12pm and 1.30-3.30pm, Hamara Centre, Tempest Road, Leeds LS11 6RD

Anyone wanting to come along to the events can either register online at www.nhsleedsccg.eventbrite.co.uk or call us to book a place on 0113 843 5470.

The proposal for the urgent treatment centres has been based on national guidance from NHS England to address concerns around support available for people who need medical help quickly but who are not facing a severe (something that puts a person’s long-term health at risk) or life-threatening illness or injury.

The NHS refers to this as urgent care. Urgent care is care that someone feels they need that day but their illness or injury is not severe or life-threatening.

The CCG has been listening to the views of local people in recent years and the feedback suggests that people are not always clear who would be best placed to help them, or a loved one, when they’re not feeling well or have been injured. This is backed up by research undertaken nationally by NHS England.

Sue Robins, Director of Operational Delivery for NHS Leeds CCG, says: “We know that the way urgent care services are currently designed to help you are not always easy to understand or navigate. This can lead to a number of issues such as people not accessing care when they need it or people attending our busy accident and emergency departments when they could have been seen and treated elsewhere.

“This could include anything from cuts, minor injuries, bites or stings through to mild fevers, vomiting and diarrhoea etc. Our proposal would see five urgent treatment centres established in the city – three of these in community settings and two alongside the city’s A&E departments. People will be able to access the centres by either walking-in or, more conveniently, pre-booking an appointment through NHS 111.

“We feel that our proposals will help simplify the system for you when you have an urgent care need, but we need to hear your views so that we can develop the best possible service that most closely meets the needs of local people.”

The CCG is encouraging people to feedback their views by completing a survey, available online or in paper format.

Read the proposals in full and have your say: www.leedsccg.nhs.uk/UTCSurvey.