Personalised care

What do we want to happen?

“All women will receive care that is personal to their needs, where professionals work with them to plan and deliver care throughout pregnancy, birth and after the baby is born.”

What have we done so far?

You will now have a named midwife (with a buddy for the times when the named midwife is away). You can now use an online self-referral service to make it easier to access midwives. Midwifery support workers are now doing extra visits before birth, so that after the birth when they visit, you will be able to see a familiar face. Your partner can now stay overnight in postnatal wards at Leeds hospitals. Personalised care plans and being introduced, so you can record your choices and any other information which is important to you.

Community midwife teams now work more closely with Children’s Centres, so can let you know about services and activities running near where you live which you could find helpful before and after your baby is born.

What are we doing next?

We will have a “menu” of appointment options for you to choose from, so you have more choice over the days and times when you will have your appointments. Midwives and other professionals will have training in a way of working called “restorative practice”. This means they will have a standard approach to work with you jointly in an open and respectful way. This will help make it clear what both of you will do together to help give your baby the best start. We will look at how what we do for women who have inductions (where labour has to be started artificially) can be improved.

Leanne, Leeds mum

Leanne has type 1 diabetes. She already had a two year-old son, when she was pregnant with her daughter Charlotte. She feels the care she received was much better second time around, thanks to efforts to provide more personalised care.

In her first pregnancy, whilst she had a named midwife but rarely had contact with her. By contrast during her second pregnancy, her named midwife Cathy regularly visited her at her home and took time to understand her story and her history of diabetes. Leanne says managing her condition during pregnancy was difficult but having her midwife’s support helped her feel less isolated.

At 34 weeks, Leanne had been experiencing frequent episodes of hypoglycaemia and was concerned. She texted Cathy, who replied quickly, advising her to go to the Maternity Assessment unit. It was established Leanne was at risk of placenta failure and she was delivered by caesarean section. Leanne feels this quick response helped save her daughter’s life.