Healthcare appointments

Hospital appointments

Our hospitals are adapting so we can continue to care for patients safely while the coronavirus remains a threat to everyone’s health. This means our hospitals will look and feel different.

All staff and visitors must wear face coverings or masks, use the hand gel and wash their hands more often, and maintain social distancing rules. When you arrive, you will be asked some questions about your appointment and whether you have any symptoms.

We are caring for Covid-19 patients in separate, dedicated areas in our hospitals, so the right infection control measures are in place for them and to protect you.

Find out more about what this means if you’ve been invited for an appointment at Leeds Teaching Hospitals NHS Trust. This includes the latest updates on visiting people in hospital.

GP practice appointments

Our GP practices want to protect the health and safety of our staff and patients. This means that the way they appointments are now provided has changed. This is what it might mean for you.

  • We will no longer offer walk-in appointments.
  • All appointments will need to be booked over the telephone.
  • The majority of appointments will be telephone and/or video consultations.
  • If you’ve been invited for a pre-booked appointment you’ll  be contacted to confirm arrangements. Do not come in without your GP practice contacting you first.
  • You cannot use your practice’s online service to book appointments but you can use it to order repeat prescriptions.
  • Now might be the right time to consider downloading and using the NHS App, available from all app stores. This will give you the opportunity to order repeat prescriptions as well as accessing self-care advice which may mean you don’t need to see one of our healthcare professionals.

If you’re feeling unwell and need to speak to someone quickly please go to www.111.nhs.uk or call NHS 111.

Easy read reopening outpatients PDF

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Visiting a clinic or health centre

Our priority is to keep you and our staff safe and we want your visit to any of our services to be the best it can be. So, we’ve made some changes to our clinic areas and introduced guidance that you’ll need to follow.

Before your appointment you will be contacted and asked a couple of questions to determine whether you might be ill with any of the symptoms of coronavirus. The questions have been introduced for the safety and wellbeing of all patients and staff. For more information on what you can do to keep yourself and our staff safe please visit Leeds Community Healthcare NHS Trust’s website as well as watching the short animation below.

Appointments in your home

Our priority is to keep you, your family and our staff safe so we have made some changes to how we run appointments in your home to help keep you safe.

If we usually visit you at home we will continue to do this if necessary. We appreciate your support which will help us to provide the best possible care in the community. For more information on what you can do to keep yourself and our staff safe please visit Leeds Community Healthcare NHS Trust’s website as well as watching the short animation below.