Patient information videos

Real life videos featuring patient and healthcare professionals explaining how your NHS is still here for you.

NHS here for you – easy read animation

This video provides easy read details on what to do and when to call 999 if you are poorly or worried

Your NHS is still here for you - easy read animation

NHS here for you – patient stories

The below videos are of patients describing how NHS services were there for them when they needed it.

Gloria Foster and baby Nolan - calling 111 to get help for my child

Chris Hope – accessing emergency services after having a heart attack

Kim Wood - calling my GP when needing help with a concerning health condition

Jess - a mum from Leeds, on important of routine childhood vaccinations

NHS here for you – clinician videos

Clinicians post their reminders that health and care services are still here for you, especially if you have an urgent or serious health issue.

Louise Hughes – Practice Nurse at Garforth Medical Practice, we are still here for you and will keep you safe

Louise Hughes – Practice Nurse at Garforth Medical Practice, how we will keep you safe if you attend our practice

Dr Jonathan Smith – GP at Burton Croft Surgery, reminder that you can call your GP

Dr Mohammed Sattar – GP at Woodhouse Medical Practice, we’re still open but the way we see you has changed

Professor Sean Duffy - West Yorkshire Cancer Alliance, see your GP if you have concerning symptoms

Gwyn Elias - Clinical Lead for Mental Health, signposts to the available mental health support for adults, children and young people

Sarah Forbes - Cancer Lead at NHS Leeds Clinical Commissioning Group, lists the signs and to look out for if you suspect cancer

When to call 999 (includes BSL signed version)

Dr Bryan Gill, Chief Medical Officer at Bradford Teaching Hospitals NHS Foundation Trust and co-chair of the West Yorkshire and Harrogate Health and Care Partnership Clinical Forum, talks on the importance of calling 999 when in need of emergency medical care.

Dr Bryan Gill - calling 999

Dr Bryan Gill - calling 999 (BSL version)

When to call your GP (includes BSL signed version)

In the video below, Dr James Thomas, Clinical Chair of Bradford District and Craven Clinical Commissioning Group and co-chair of the West Yorkshire and Harrogate Health and Care Partnership Clinical Forum explains that health and care services are still available should you need them.

Dr James Thomas - when to call your GP

Dr James Thomas - when to call your GP (BSL version)

Video – Attending the Emergency Department during COVID-19

Wayne Hamer, A&E consultant from Leeds Teaching Hospitals NHS Trust, eminds people that both departments are still open.

Wayne Hammer – A&E consultant from Leeds Teaching Hospitals NHS Trust, we’re here for you in an emergency

The following patient videos, explain how GP appointments have changed and how to get prescriptions during the pandemic

Changes to GP appointments

This video explains that practices are still open but consultations are being carried out differently

Changes to GP appointments - English

Translated information on changes to GP appointments (translated in 14 languages)

Changes to GP appointments - translated in 14 languages

How to get prescriptions

The following video explains how to order and collect prescriptions, including arrangements for those who are self-isolating or unable to get to their pharmacy

How to get your medicines during the Coronavirus pandemic - full version

This information has also been split into shorter films, the first focusing on ordering and the second, collection arrangements

Ordering your repeat prescription

Collecting your prescription

Further resources

Your NHS is still here for you information leaflet

This information leaflet provides easy read details on what to do and when to call 999 if you are poorly or worried.

Your NHS is still here for you

Your NHS is still here for you - easy read

Information leaflet from your local NHS

Information leaflet from your local NHS providing coronavirus guidance for the public available in 12 languages

Information from your local NHS