Occasionally we ask for feedback on proposed documentation from our patients and the public. We want to make sure that the information we are sending out is easy to understand, sends out all the right messages and is suitable for everyone it might affect. Feedback provided from patients and the public is compiled into a report with recommendations for how the document could be improved.
Below you will see a draft copy of guidance for the reader group. The guidance is designed for both staff and patients. For staff, it helps them think about the document they are asking for feedback on and the context of how the document was created. For patients, there is more structure for the feedback they can provide and it allows patients to consider different aspects of the document when they are evaluating it.
We are looking for any feedback on the guidance that will help it to be as clear and as easy to understand as possible for patients who might receive it. Reader members consider the following:
- The language used (is it easy to understand?)
- If there is any information missing?
- Is it suitable for other people in our community?