Pharmacy Needs Assessment (PNA) Public Engagement Survey

Lead: Leeds City Council

Period: 19th Jan 2022 - 18th Feb 2022

The Pharmaceutical Needs Assessment (PNA) is used to ensure that services meet the needs of the current and future population of your area. This includes where services are placed geographically and what services are provided by the pharmacy.

Brief description of project

Health and Well-Beings boards within Local Authorities have a statutory duty to carry out a statement of needs for the pharmaceutical services for the population it serves. This is known as a Pharmaceutical Needs Assessment (PNA). PNA is used to ensure that services meet the needs of the current and future population of your area. This includes where services are placed geographically and what services are provided by the pharmacy.

To help produce the PNA the team wanted to hear your views and experiences about the pharmacy services in your area. Your views are very important to us as they will enable us to understand the needs of the population..

Who did we speak to?

They wanted to hear from patients and the public who use pharmacies in Leeds.

There were a separate survey specifically for pharmaceutical contractors.

What and how did we ask?

They asked people to share their experiences of using pharmacies in Leeds. This includes questions about the services provided by pharmacies, as well as their location and opening times.

The survey includes equality monitoring questions so we can make sure our services are provided fairly and to those who need them.

What will we do?

All the feedback we receive will be considered. This will allow the health and wellbeing board to test some of its assumptions around how people may access services, for example, and provide useful information for the PNA document itself.

The report will be signed off by the Health and Wellbeing Board, published on the Leeds City Council and the Leeds Observatory websites, and shared with NHS England and NHS Improvement.

If you have any questions please contact Adam Taylor on phi.requests@leeds.gov.uk