We hold regular deliberative events which bring together from a wide range of different communities to comment on our plans and priorities.
Brief description of the project
The NHS in Leeds and Leeds City Council are working towards integrating (bringing together) health and care systems and ways of working to improve services for local populations. We are focussing on community services, like adult social care, health visiting, and community nursing. In future, we may also include some services currently delivered in hospital.
We commissioned QA Research to hold a deliberative event to engage with the public, patients, carers about the new ways of working together. We will use their feedback to develop our plans and priorities in Leeds.
Who did we speak to?
61 people attended our event. QA Research recruited to the event using a targeted approach so that the group broadly represented the population of Leeds.
What did we ask?
We asked people to share their thoughts and ideas about:
- The ‘Local Care Partnership’ model
- Changing cultures
- Information sharing
How did we ask?
We facilitated small group work so that people could share their comments and ideas.
What did people tell us?
- People generally agreed with the case for change (the reasons why we need to do things differently) and accepted with varying degrees of enthusiasm the proposed new model
- The emphasis on providing care locally was popular, and this was perceived to speed up waiting time for treatment and reduce pressure on medical staff
- Residents were positive about the proposed partnership approach and were particularly enthusiastic about social prescribing
- Using technology to support care is one idea to explore further and could improve and speed up access to health care for many
- Participants felt protective of the NHS and were cautious of the new model
- Patients were happy to have the information shared within the NHS services; as long as it is done on a ‘need to know’ basis and with the patient consent
What did we do?
The feedback was used to inform the development of the CCG’s Strategic Plan 2018/19-2020/21.
If you have any questions about this engagement please contact Chris Bridle, firstname.lastname@example.org