ENT & Opthalmology – Community Services, Audiology and Hearing Aid Services

Lead: Leeds West

Area: Leeds North, Leeds South & East, Leeds West

Period: 17th Jul 2014 - 10th Oct 2014

What are these services?

ENT services Q1-4 are concerned with all conditions of the ear, nose, throat and neck.
Audiology Q5-10 is concerned with hearing and balance
Hearing Aid services Q5-10 are concerned with the provision, fitting and maintenance of hearing aids
Ophthalmology Q11-14 is the branch of medicine that deals with the structure and function of the eye and conditions that affect it e.g. sight

What are we planning to do?

Before you read the information please watch our short film explaining why we would like your views

We are reviewing the community ENT and ophthalmology services in Leeds. We are also looking at how we can improve the way people access audiology and hearing aid services in the city. Part of this work will be to understand patient’s experience of using the services.

We will review the community ENT service for adults and children and the ophthalmology service for adults (children’s ophthalmology services are specialised and are only provided at the hospital). We will also gather patient experience of audiology and hearing aid services for adults (children’s hearing aid services are specialised and are only provided at the hospital). This work will help us understand how well the services are working so that we can improve the experience of our patients.

Why we need your views

We are seeking the views of patients who use these services in the hospital and community. We are also keen to hear from their carers and the wider public. Your views will help us understand what people think of current services and help us make sure that the new services meet the needs of current and future patients and their carers.

This consultation ran between: 17/07/2014 – 10/10/2014

Downloads:

Engagement Report (2.13Mb)

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Engagement Update (514KB)

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Engagement Plan (376KB)

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Patient Survey (343KB)

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