The NHS Leeds Clinical Commissioning Group (CCG) is working with a range of health and wellbeing partners to develop a diabetes strategy which will outline our plans to tackle diabetes in Leeds over the next five years.
Brief description of project
We are working with a range of health and wellbeing partners to develop a diabetes strategy in Leeds that outlines or plans to tackle diabetes over the next five years. This engagement seeks to understand people’s needs and preferences around diabetes.
Who did we speak to?
We received feedback from 441 people with a diabetes diagnosis, 116 people who know, or care for, someone with diabetes, and 55 people who work with or provide services to people with diabetes (total 612).
What and how did we ask?
We used online and paper surveys, and focus groups to find out:
- What people think works well and needs to improve in diabetes services
- People’s experiences of living with diabetes
What did people tell us?
- Sometimes waiting times for diabetes services are too long
- There is a need to reduce the number of unnecessary appointments/duplication.
- People need clear, reliable information about diagnosis and self-management.
- There is a lack of culturally and ethnically appropriate information.
- There is a need for stronger links and better communications between hospitals and community settings.
What did we do?
We have used people’s feedback to develop our diabetes strategy including:
- We believe that the introduction of a Single Point of Access – a first point of contact for anyone seeking help with diabetes – will help to direct people more quickly to the service that they need. This should have a positive impact on waiting times, and should also reduce unnecessary and duplicate appointments.
- Reviewing diabetes resources to ensure information about diagnosis and self-management is clear.
- Diabetic Foot and My Diabetes leaflets have been translated into different languages and services are required to address specific languages and cultural needs
- We are working to encourage different teams to work more closely together. A Single Point of Access will help to strengthen links between hospital and community services.
A summary of the strategy can be found here: www.leedsccg.nhs.uk/content/uploads/2019/04/Diabetes-Five-Year-Plan-Summary.pdf
If you would like to read more information about this engagement please see the downloads section below.
If you have any questions about this engagement please contact Caroline Mackay on firstname.lastname@example.org or 0113 84 35473.