The NHS Leeds Clinical Commissioning Group (CCG) is working with a range of health and wellbeing partners to develop a diabetes strategy which will outline our plans to tackle diabetes in Leeds over the next five years.
Brief description of the project
We are working with a range of health and well-being partners to develop a diabetes strategy in Leeds. The strategy will outline our plans to tackle diabetes over the next five years. This engagement sought to understand people’s needs and preferences around diabetes.
Who did we speak to?
We received feedback from 612 people:
- 441 people with a diabetes diagnosis.
- 116 people who know or care for someone with diabetes.
- 55 people who work with or provide services to people with diabetes.
What and how did we ask?
We used online and paper surveys and focus groups to find out:
- What people think works well and needs to improve in diabetes services.
- People’s experiences of living with diabetes.
What did people tell us?
- Sometimes waiting times for diabetes services are too long
- There is a need to reduce the number of unnecessary appointments/duplication.
- People need clear, reliable information about diagnosis and self-management.
- There is a lack of culturally and ethnically appropriate information.
- There is a need for stronger links and better communications between hospitals and community settings.
What did we do?
We have used people’s feedback to develop our diabetes strategy including:
- Introducing a Single Point of Access; the first point of contact for anyone seeking help with diabetes. This will help to direct people more quickly to the service that they need. This should have a positive impact on waiting times. It should also reduce unnecessary and duplicate appointments.
- Reviewing diabetes resources to ensure information about diagnosis and self-management is clear.
- Diabetic Foot and My Diabetes leaflets have been translated into different languages. Services are required to address specific languages and cultural needs.
- We are working to encourage different teams to work more closely together. A Single Point of Access will help to strengthen links between hospital and community services.
A summary of the strategy can be found here:
If you would like to read more information about this engagement please see the downloads section below.
If you have any questions about this engagement please email us at firstname.lastname@example.org or call on 0113 843 5470.