British Sign Language Interpreting Services in Primary Care

Lead: NHS Leeds CCG

Period: 1st Aug 2019 - 31st Aug 2019

We are currently reviewing our contract to provide British Sign Language Interpreting Services (BSL) and Deafblind Communicator Guide services to GP practices in Leeds.

Brief description of the project

NHS Leeds CCG pays for a BSL and Deafblind Communicator Guide service to support people who are deaf, hard of hearing and deafblind to access primary care services in Leeds. The existing contract will end in March 2020 and we want to review the current service and use feedback from the deaf, hard of hearing and deafblind community to improve the service.

Who will  we speak to?

We will speak to members of the deaf, hard of hearing and deafblind community and services in Leeds that support this community.

What will we ask?

We will review existing feedback about our services and share this with people from the deaf, hard of hearing and deafblind community. We will ask people if our understanding of the needs and preferences of this community are correct and ask for help to identify any gaps in our knowledge.

How will we ask?

We will hold an event in the summer of 2019 for people from the deaf, hard of hearing and deaf blind community, their families and the services who support them.

What do we already know? 

We already have lots of information from this community and we will outline our understanding at the event.

What will we do?

We will use people’s feedback to develop a new BSL Interpreting service for primary care in Leeds. We will also speak with other commissioners and providers in Leeds to understand how we can work as a system to provide a comprehensive and joined up BSL Interpreting service.

If you have any questions about this engagement please contact Helen Butters on hbutters@nhs.net or 0113 84 35470.

Downloads:

Useful information and links:

British Sign Language (BSL) Healthy Day – Healthwatch report (6,104KB)

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 BSL Assessment and Care Management Engagement Event – Draft Report (926KB)

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Leeds Society for Deaf and Blind People Event Report (1,006KB)

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Interpreting and Translation in Primary Care 

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