Volunteers can make a unique contribution to the relationship between the CCG and the people of Leeds. They provide an opportunity for us all to learn from the different perspectives, insight, and experience they can bring.
What is the CCG Volunteer programme?
Our CCG Volunteer programme gives local people a chance to take part and contribute as we work to engage and involve them in planning change and development to health and care services across Leeds.
What does a CCG Volunteer do?
Our volunteers help to ensure that the voice of patients, carers, and the public are taken into consideration when decisions are made that affect health services and patient care.
This isn’t about sharing personal opinions about health services in the city, but is instead, about thinking how changes and developments to services can affect people from a range of different communities and backgrounds in different ways, and working to highlight and minimise any negative impacts or results.
CCG Volunteers take turns at attending the Patient Assurance Group (PAG) to review and discuss our engagement plans and equality impact assessments, to ensure the patients’ voice has been considered in all our work. CCG volunteers also sit on a variety of project steering groups or work programmes to make sure that the voice of the public is heard and acted upon at every stage of the commissioning cycle.
How do we support our CCG Volunteers?
We support our CCG Volunteers in a number of ways:
- CCG Volunteers induction day
- CCG Volunteers training day
- 1:1 mentoring sessions
- Peer support groups
Current CCG Volunteer resources:
Notes from peer support groups: